FAQ

FAQ

General Questions

Frequently Asked Questions About Box Making Machine.

Other than our manufacturing expertise and know-how, we do also guide and assist our customers and partners for their projects; and enable them to select the optimum design and most feasible process and equipment for their needs, as long as Top and Bottom Type Paper Box solutions are demanded.

We offer Fully Automatic Machines for Rigid Box Making, Single Wall and Double Wall Box Forming and Pulp Molding processes. End product samples and applications are available on our web site.

The production lead time is 30 - 45 days after down-payment deposit receipt.

With 22+ years of experience in box making machines, on our production plant with an area of 100,000 m2 using advanced industrial manufacturing technology, we assure our products’ quality and longevity thanks to all-in-house design and manufacturing backed with ISO Quality Management System & CE Safety certifications. All components are consequently tested in each proccess of assembly line, and finished products are re-inspected and tested prior to shipment.

Customers prefer our products thanks to our technology know-how, state-of-art craftsmanship and reliable quality, along with our sincere pre-sales to after-sales services and support.

All products come with 1 (One) Year Warranty after installation finish. We provide a set of spare parts for Warranty Period to be bundled free-of-charge with the machine shipment. In case, any manufacuturing related defected parts may occur (excluding the conditions voiding Warranty Terms) during Warranty Period; we provide replacement parts free-of-charge. And we promise and provide Life-Time Support; continued after the Warranty Period.

Yes, we are the first manufacturer in China to design and produce Automatic Box Making Machines, and since 2002 all products are being designed and manufactured in-house in our own facilities in compliance with ISO Quality Management System & CE Safety certifications.

We usually ship our products using Ningbo Sea Port and exact shipment delivery schedule depends on vessel availability. After customers final payment, we will provide a draft Packing List information and will enable our customer to confirm availability and space reservation through their freight forwarder.

We do accept payments in USD / EUR / CNY currencies. The payment term is via 100% Irrevocable L/C At Sight or T/T Transfer. For T/T payment we provide the convenience of 30% T/T deposit for order acceptance & manufacturing start; and the rest 70% T/T payment to be affected prior to shipment release.

After the machine or its subsystems are individually loaded on fumigation wooden pallet(s), each pallet will be covered with aluminum insulation foil and protective stretch film.